Privacy Policy – Michaels Fragrance
Effective Date: April 2026
Michaels Fragrance respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, phone number, email address
- Billing & Delivery Information: Address, payment details
- Order Information: Products purchased, transaction details
- Technical Data: IP address, browser type, device information
- Communication Data: Messages, inquiries, and customer support interactions
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver products and services
- Communicate with you regarding orders, updates, or inquiries
- Improve our website, services, and customer experience
- Send promotional offers (only if you opt-in)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Delivery partners for order fulfillment
- Payment service providers to process transactions securely
- IT and website service providers for system operations
- Legal authorities if required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Opt-out of marketing communications
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and regulatory requirements
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Privacy Policy
Michaels Fragrance reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- Email: info@michaelsfragrance.co.ke
- Phone: +254 722 598 508
